WELCOME TO THE NEW
PLEASE ALLOW EXTRA TIME WHEN ORDERING. WE ARE FILLING ORDERS AS FAST AS POSSIBLE. WE TRY OUR BEST TO SHIP ORDERS OUT IN 10 BUSINESS DAYS FROM THE TIME THE ORDER IS RECEIVED. SOME ORDERS WILL SHIP SOONER; SOME ORDERS WILL TAKE LONGER. PLEASE PLAN AND ORDER ACCORDINGLY. RUSH SHIPPING WILL NOT MAKE YOUR ORDER GO FASTER!
You can now order online using VISA/MASTERCARD and PAYPAL. Thanks for stopping by and enjoy the new site.
CURRENT NEWS AND ADDITIONS
April 26, 2013
NEW PRODUCTS ADDED:
Turkey haulers and Duck haulers under lanyards/Game Haulers. 2 reed rubber insert for predator calls. Red single and double reed inserts.
April 19, 2013
Proph is back in stock!
April 2, 2013
New Products added:
One piece strikers - Cocobolo and black locust. FLAMED OSAGE ORANGE SOUNDBOARDS. AIRBRUSHED STRUTTING GOBBLER SOUNDBOARDS
Feb. 4, 2013
New Product Added:
Walnut wood barrel crow call. Item can be found under the crow section.
Jan. 25, 2013:
Effective Immediately: There will be a ONE TIME laser setup fee of $5.00 per different item. Example: paddle, sound board and striker top to be lasered would be $15.00 for all 3 items. Laser engraving fee's will stay the same, but we must add a setup cost. Your name will be added to the setup fee payment list. If you change your logo or design at a later date you will be charged another setup fee for the new design.
Jan. 15, 2013
New Products added:
Blasted aluminum, Parachute cord lanyards
Jan. 8, 2013
New Products added
10 piece striker pack located under striker sample packs, pink and black laminate goose call barrel, pink and black laminate wood duck kit
March 31, 2011
The ordering process at Brookside is as follows through the Internet. The flow of an order has three stages that it goes through. The first stage is the receiving of the order. This is when the customer receives an email confirmation that the order has been placed successfully. The second stage is the "in progress" stage. This is when your order is printed and placed in line with the current pending orders. At this stage from Jan. - May your order could be 80-125 orders deep. This simply means you are in line for your order to be filled. The third email that you will receive is the "shipped email". This email is sent every day as orders are processed and shipped. If you have a spam filter on your PC you will not receive these emails. Please plan your ordering of supplies accordingly.
We have tried to get away from phone orders this season due to the large amount of production time that is lost answering the phones. If you need to place an order over the phone we will be more than happy to accommodate you between 6PM - 9PM Eastern time. We enjoy talking to as many customers as possible, but the time lost on the phone is also lost production time and an increase in back-logged orders.
Starting April 2011 we will only refund or replace items no later than 15 days after the mailing date. There will be no refunds on custom orders. This will include any laser cut wood or acrylic sound boards, pot calls, box calls, etc. All items will be replaced if returned to the shop. For example: broken glass, box calls, pot calls etc. Any orders returned do to ordering error will be charged a 20% re-stocking fee or replaced with the customer paying for the return shipping.
Order Cancellation terms. Any orders cancelled before the 10 business day shipping time will be charged with a 20% administration fee for the cancellation process.
Aug. 13, 2009
We have started a new business in the beginning of the summer called HYDROFX. The new website is http://www.hydrofx.com Through the exploration of finding new ideas for the game call industry we decided to purchase a hydrodipping machine to camo our call parts. These machines are the same machines that camo shotguns and the wood grain in your automobile. Swing by and see the 100 plus patterns available for all your needs.